Whitby Group Practice

114 Chester Road, Ellesmere Port, CH65 6TG

NHS

Dr England and Partners - 0151 355 6151

Dr Bowman and Partners - 0151 355 6144

Dr Warren and Partners - 0151 355 6153

Appointments

Changes to appointments – Dr Bowman and partners

Our practice like many others nationally is struggling to meet the increased demands on our service with the limited resources that we have.  From the 10th September we will be changing our appointment system.  Patients requesting an appointment on the day will receive a phone call from a GP prior to an appointment being booked with the appropriate health care professional.  This means patients will need to provide our receptionists with as much information as possible to allow your GP to prioritise each call.  We will still be providing a number of online appointments which can be booked or patients will be able to use E-Consult and receive a call back within 24 hours if the request is not urgent.   Many practices locally have implemented a similar appointment system and report that it is working well.

Our aim is to ensure that we continue to offer good patient care and patients are given the correct amount of time to help them with their problem.

 

England and Warren  surgeries are by appointment. Appointments are available each day. There are a number of appointments that can  be pre-booked up to one month in advance, these are available on a first come first served basis.

Urgent cases will be dealt with on the same day.

If all the  appontments have been taken when you call, you will be offered a number of options to try and resolve your request. This will include telephone consultations, where a doctor will call you back and decide if you need to be brought in and seen.

There are also some appointments available that can be booked online through Online Access. Please see the home page for further details

On occasions a telephone consultation may be all that is required to resolve your problem.

You may ask to be seen by a doctor of your choice, however it may not always be possible to accommodate your request.

If you cannot attend an appointment for any reason please let us know so that we can free the slot for someone else to use.

If you arrive to see a doctor without an appointment it may not be possible to see you unless it is as an emergency, however, we will try our best to accommodate your request.

If you arrive late for an appointment it may not always be possible to fit you in and an alternative appointment may be offered.

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Opening Times

  • Monday
    8:00am to 6:30pm
  • Tuesday
    8:00am to 6:30pm
  • Wednesday
    8:00am to 6:30pm
  • Thursday
    8:00am to 6:30pm
  • Friday
    8:00am to 6:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED